We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 Dec 2018 05:03
Very good product , thank for the store he was good and professional
21 Dec 2018 01:34
the product is of good quality. I recommend the store.
21 Dec 2018 01:33
Excellent backpacks. In view of the strong, high quality. Shipping 2 weeks. For most schools. Buy immediately 3 pieces of different colors. Like children. Seller recommend.
21 Dec 2018 01:23
Roomy very, thank you very much wish success
17 Dec 2018 02:25
Goods arrived very quickly. Quality content. Recommend))
17 Dec 2018 02:24
Verv nice super quality backpack soo happy about this and highly recommended store
17 Dec 2018 02:18
This wonderful backpack, convenient, back hurts from wearing laptop. Quality more or less is normal. There are a couple of things, but in general I happy shopping. For the price of a quality 4,5 of 5 I would not find in stores. Thank you)
17 Dec 2018 02:16
Loved the backpack, very beautiful and comfortable good quality. Very attentive is congratulations, Super fast delivery. I could give 10 stars, note 10.
17 Dec 2018 02:10
Very very good quality. Zippers are good -> open and close without any problem. A LOT of space in the backpack. Secret place for small powerbank is hidden perfectly. Good store, fast shipment!!! Really recommend this product
14 Dec 2018 05:56
The material is good. Zippers are smooth. The weight of the backpack itself is ver light. Very satisfied.
14 Dec 2018 05:55
Good a backpack, quickly arrived, courier delivered home
14 Dec 2018 01:24
Goods delivered quickly, thought will wait a month since live in Yakutsk, and no, for two weeks respect store sociable, polite, all the items blogadarya wholeheartedly goods meet the description, all happy success and heights prodovtsu
14 Dec 2018 01:24
very nice backpack. hight quality of material. it has lots of different pockets. a bit bigger than i expect. will fit for 17inch laptop. too big for 15.6 inch one. there is one issue, it has hole for headphones which will allow water to go inside during the rain(see pictures).
14 Dec 2018 01:23
Backpack really super! Bought the young man as a gift. As someone has written. Needs no photo, because really looks exactly as the picture. We Are together just thrilled with the backpack! Don 'T expect such a great quality. The Only Thing it is really very big, but we do even better! Take not regret!
14 Dec 2018 01:22
Very nice backpack! Happy with her husband, exactly as in the description! Recommend!
14 Dec 2018 01:20
I ordered color Grey, I was so happy about that, it is a christmas gift for my brother so I ordered it early and I received it about after 5weeks. Quality is great, I like it how many different pockets it have. Material is thick and good that it have that breathing through material. I have not tried how that USB works, but hopefully it works. Overall I am very satisfied with this product, even that I didn´t get the color I ordered.
14 Dec 2018 00:22
Backpack taken very quickly-for 6 days (shipping from Russia). Roomy enough. Quality is good, smooth and durable. Wear and durability check later. There is little chemical smell (hopefully eventually lost). The store is very promptly sent after payment and reported on delivery.
13 Dec 2018 23:12
Come in 2-3 weeks. The quality is excellent. Outer fabric is rough, just for the backpack. Strong Joints, tried to break even thread not cracked. Interior Space enough, though the briefcase and looks compact. The photo in the portfolio: sports shoes, sports suit, books, like 5 pieces. IN my previous portfolio all would not fit, and this could. Uniquely suitable briefcase
13 Dec 2018 23:08
Backpack is made well, spacious and durable. Business notebook, paper and instrument placed the "cheers", and the place still remains. There is little smell. There Is one thing: select the shipping of RF Krym, and in fact time on delivery took much longer than if the order of China, and tracking clumsy… So that it is better to order from China, at least at least tracking is normal!
13 Dec 2018 03:24
Very good product! Seems to have a good finish. Arrived within 12 days. Hope it lasts a long time!! My thanks to store!!
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