Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- you receive the wrong item
- you do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.
M***l –
Beautiful blouse, elegant, stylish. I have a size S-sat perfectly. The sleeves are not short
S***r –
Blouse on the way out with such a neckline. Thin fabric, stretches.
A***o –
Good quality, perfectly sits
S***s –
The jacket is good. Only on growth 156 fall shoulders. I do not know if I would wear it, if it were not for a frost with a refund, I would return it.
A***a –
Good quality, very soft, thin and warm material, I think I’ll order another one. On height 175, the size of the clothes XS-s length to the navel/slightly covers.
T***t –
The blouse is excellent, the quality is good, at 42-44 the size is perfect. The only thing, it is short, but with jeans and skirts with a high waist is no problem
R***v –
She’s gorgeous! Quality is good. I wear the size of “S”, semi-versts sat perfectly. Threads do not stick out, there is no smell. The thing looks like in the photo.
N***n –
Кофта классная, качество отличное за эти деньги, тянется. На параметры 88.76 села отлично. Продавец отвечал на все вопросы, доставка за месяц в РО.
D***a –
She’s gorgeous! Soft and pleasant to the touch, I really like that it can be combined with a lot of things!
R***r –
Did not fit, falls off the shoulders, short (neither length. Refund, refund the money
Р***в –
Delivery 10 days to Chelyabinsk. The material is pleasant, soft, odorless. Above the height of 165 I think the sleeves will be short. And with an increase of 165 and a weight of 50, the jacket to the navel. Short for me. Rarely this style I wear. Only under high jeans, skirts.
A***m –
Good qulity
O***a –
Cool jacket came quickly looks beautiful Thank you very much
R***x –
Delivery 8 days to St. Petersburg. great!
P***a –
Cool!) as in the photo) soft and pleasant to the touch.
Customer –
I went very long. Pleasant to the body. On my height 158 sleeves are long. In the rest everything is super