We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Buyer | Real customer reviews | |
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M***m ![]() |
18 Dec 2018 06:15 Beautiful |
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K***a ![]() |
17 Dec 2018 12:45 Хорошие туфли. |
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Customer ![]() |
14 Dec 2018 00:48 amazing shoes, just as in a picture |
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Customer ![]() |
6 Dec 2018 04:35 very nice! just 1 stone fell out, but i can glue it back on myself. they look beautifull, i hooe they don't fall apart when i wear them |
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D***a ![]() |
6 Dec 2018 00:34 Пришли быстро очень, качество очень хорошее, все целое |
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Z***a ![]() |
4 Dec 2018 20:19 son lindos |
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D***e ![]() |
30 Nov 2018 03:07 Lindo. Algumas pedrinhas caíram, mas dar pra colar. Amei |
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A***o ![]() |
26 Nov 2018 08:08 Туфли точно как на картинке. На мои 24.5 см чуть свободны, но ремешок на ноге туфлю хорошо держит. Каблук высоченный, буду только красиво стоять. Ходить некомфортно. Туфли мягкие, приятные. Был бы каблук ниже- вообще было бы супер. |
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I***a ![]() |
25 Nov 2018 19:09 Туфли очень красивые,ожидала качества хуже,НО была приятно удивлена! Спасибо огромное,очень удобные! На ногу 35 размера взяла 22,5 см. |
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Customer ![]() |
17 Nov 2018 05:41 prachtige schoenen net zoals de foto!!! alleen maat klopt niet verder echt ontzettend mooi, jammer. |
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I***a ![]() |
16 Nov 2018 00:14 Супер.. мой 24.0 взяла 6,5 подошло идеально |
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L***o ![]() |
8 Nov 2018 23:19 beautiful shoes but very big size and it's was my fault |
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A***k ![]() |
8 Nov 2018 07:51 Looks better than on pboto. Excellent quality, excellent product, good price. Size is right (my Eu size 37, 23.5cm, I bought 6) buty są przeboskie, rozmiar 6 to pl 37, polecam bardzo! |
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A***a ![]() |
27 Oct 2018 04:35 Шикарные туфли. Полностью соответствуют описанию. Пришли даже раньше времени. Продавец общительный - помог подобрать подходящий размер. Всем советую продавца. |
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T***g ![]() |
24 Oct 2018 17:22 it's beautiful as the picture shown.. |
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V***n ![]() |
23 Oct 2018 09:19 отличные! |
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M***l ![]() |
22 Oct 2018 05:33 muy bonitos |
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J***E ![]() |
1 Oct 2018 17:41 super |
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Customer ![]() |
1 Oct 2018 03:15 zapatos preciosos y de buena calidad. Lo único que creo que las piedrecitas que lleva no durarán mucho. No están bien pegadas. |
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T***a ![]() |
26 Sep 2018 14:38 Very nice and beautiful |
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I***a ![]() |
24 Sep 2018 09:54 gracias la verdad llegó más temprano de lo indicado. excelente servicio y más que nada llegaron muy bien. no están dañadas ni maltratadas |
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Customer ![]() |
14 Sep 2018 20:55 Туфли шикарные ! В магазинах таких не найти . Удобная колодка, качество на высоте ! |
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J***a ![]() |
9 Sep 2018 00:37 Чудесные! |
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V***l ![]() |
3 Sep 2018 04:15 Супер!! На узкую ногу. Маломерки . 37 на 23.5 см - очень в притык, даже маловаты |
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J***a ![]() |
2 Sep 2018 01:05 Beautiful !!!! |
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G***a ![]() |
27 Aug 2018 22:25 Туфли супер, прислали за месяц до Волгограда, отслеживается, качество шикарное, я очень счастлива |
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Customer ![]() |
22 Aug 2018 09:39 c Super plus beau que la photo |
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L***n ![]() |
12 Aug 2018 22:03 wow |
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